Q1)I wish to list my company/business on your website, are there hidden costs or set up fees?

Q2) The packages you offer do not fit my requirements.Is it possible to add any extras to the packages, (such as more words/pictures) than is included in the package?

Q3) I have just listed my company/business and noticed that there is a mistake.Is it possible to have it corrected.

Q4) I have had my listing for a little while and I would like to change/update some information. Is that possible and is there a cost to do so?

Q5) Can I pay for my listing/advert with a credit/debit card?

Q6) I don't have a Paypal account. Does that mean I cannot pay with my credit/debit card?

Q7) I do not have, or wish to pay with a credit/debit card, can I pay with a cheque?

Q8) What if I wish to cancel my advert?

Q9) I have had my advert for quite a while now, I am concerned that I will forget to renew it when it is due, will you notify me when it is due for renewal?

Q10) I have a business/company that would benefit from being listed in more than one section (eg builders may wish to be listed in 'builders','bricklayers','plasters' etc) is this possible?

Q11) I wish to place numerous listings/adverts on simplythanet.com, do you offer discounts for multiple listings/adverts?

Q12) I have read all the questions on FAQ, but my question is not featured.

Q1)I wish to list my company/business on your website, are there hidden costs or set up fees?

A) No. The prices you see are what you pay.There are no set up costs or hidden charges.

return to top of page

Q2) The packages you offer do not fit my requirements.Is it possible to add any extras to the packages, (such as more words/pictures) than is included in the package?

A) Only customers listed on the Gold Packages can customise their package. Email sales@simplythanet.com telling us your requirements and we will email you back as soon as possible with the information and the cost.

return to top of page

Q3) I have just listed my company/business and noticed that there is a mistake.Is it possible to have it corrected.

A) Yes that's not a problem.Email us straight away telling us the problem and we will correct it as soon as possible, free of charge.

return to top of page

Q4) I have had my listing for a little while and I would like to change/update some information. Is that possible and is there a cost to do so?

A) That is not a problem. An admin charge may be levied depending on the amount of changes. Email sales@simplythanet.com telling us your requirements and we will email you back as soon as possible, with the information and the cost. If you are renewing your listing/advert there will not be any extra charges for alterations, as this will be included in the cost of your renewal fee.

return to top of page

Q5) Can I pay for my listing/advert with a credit/debit card?

A) Yes you can.Paying online is the easiest way, using Visa or Mastercard. We use Paypal to process the payments.All the information is secure and encrypted. Paying online is quicker and efficient, therefore we can get your advert online a lot quicker. We aim to have it online within 3 days.

return to top of page

Q6) I don't have a Paypal account. Does that mean I cannot pay with my credit/debit card?

A) No problem. You now don't need to have a Paypal account to pay with credit cards through their site, although if you have that is fine. You will probably find the process a little quicker.

return to top of page

Q7) I do not have, or wish to pay with a credit/debit card, can I pay with a cheque?

Yes no problem. After you have entered all your details on the listing form you will be taken to the payment page. Details on how to pay by cheque are included. Please be aware that due to the delay in the payment being sent etc. this will delay your advert/listing from being placed on simplythanet.com. With customers who wish to pay by cheque, we aim to have your listing/advert online within 7-10 days of receiving your cheque.

return to top of page

Q8) What if I wish to cancel my advert?

For security reasons we will contact you via the details you gave in your original application to confirm that you wish your advert/listing to be removed from the website. Unfortunately we cannot refund your money.

return to top of page

Q9) I have had my advert for quite a while now, I am concerned that I will forget to renew it when it is due, will you notify me when it is due for renewal?

Yes of course, we will send you an email/letter in advance of your advert/listing expiring giving you details on how to renew it.

return to top of page

Q10) I have a business/company that would benefit from being listed in more than one section (eg builders may wish to be listed in 'builders','bricklayers','plasters' etc) is this possible?

A) That is not a problem. Included in your listing fee is inclusion in one section. The same advert/listing can appear in as many sections as you want. There is a cost of £39 per extra section required. Email sales@simplythanet.com telling us your requirements and we will email you back as soon as possible with the information and the cost.

return to top of page

Q11) I wish to place numerous listings/adverts on simplythanet.com, do you offer discounts for multiple listings/adverts?

A) Yes we do, email sales@simplythanet.com telling us your requirements and we will email you back as soon as possible with the information and the cost.

return to top of page

Q12) I have read all the questions on FAQ, but my question is not featured.

return to top of page